Piloting in Bidi Bidi · Rhino Camp · Pagirinya

RAIM helps refugees understand problems, prepare next steps, and find support.

Refugee Assistance and Integration Mission is an AI support copilot designed for low-connectivity refugee communities - it helps you understand your situation, prepare what to say, and find real local resources, with or without an internet connection.

Works offline AI Copilot Mode Multilingual Local resource data
9:41

RAIM Support Copilot

Online

I'm sorry you're not feeling well. Is this urgent, or are you looking for a normal clinic visit?
Emergency / urgentNormal clinic visit
Normal clinic visit
Okay. Which settlement are you in?
Type your question…
See it for yourself

Try RAIM in 30 seconds

Ask a simple question and see how RAIM helps you prepare, understand the issue, or find the next step.

RAIM Support Copilot

Offline Mode preview

Ask a question or tap an example below to see RAIM respond for real.

This preview uses Offline Mode. Open the full chat for longer conversations, AI Copilot Mode, and local resource details.

See it in action

One assistant, several ways to reach it

Illustrative previews built from RAIM's real conversation flows and components - not stock photos.

9:41

Kiosk Mode - Rhino Camp

Online

Tap what you need

Health
Documents
Food
Jobs
School
Safety
Home
Chat
Resources
Profile

Kiosk mode

9:41

Resources - Rhino Camp

Online

Places that may help

Ofua Health Centre III

Public Source - Unverified

Healthcare · Rhino Camp

Contact: Not publicly available

Every entry is labeled Verified or Unverified.

Home
Chat
Resources
Profile

Resources page

9:41

Checklist - Fever or sickness

Online

Here's a checklist of what to bring

Any clinic card or health record
Notes about your symptoms
Water
"I have been feeling ___ for ___ days. My main symptoms are ___."
Home
Chat
Resources
Profile

Checklists & scripts

9:41

RAIM Support Copilot

Online

I can help you think through the issue. I can't give official legal advice, but I can help you prepare, organize what happened, and find the right support. What is this about?
Lost documentsFamily issueI'm not sure
Type your question…

Legal & health help

Support areas

Whatever you're facing, RAIM can help you start

Health

Urgent care triage, symptom prep, and real clinics near you.

Documents / Legal

Understand your options and prepare for a legal aid visit.

Food / Aid

Ration schedules, emergency food, and distribution points.

Jobs / Livelihood

Training, market access, and small business support.

School / Education

Enrollment steps and education support for your children.

Safety

Protection resources and a calm, careful response when it matters most.

Family / Community

Guidance for family, household, and community concerns.

Built for real communities

Built for many languages

RAIM is designed so refugees can ask for help in the language they are most comfortable with.

Tap a language to see an example conversation on the right.

Swahili, Arabic, and French have core interface translation for RAIM's main screens. Resource details may depend on available translations. AI Copilot Mode can improve open-ended multilingual conversation when enabled.
9:41

RAIM Support Copilot

Online

I need help with my documents.
I can help you prepare. What kind of document problem is this?
Type your question…
Not just a directory

RAIM helps you get ready, not just get a name

Resource cards are the last step, not the first - answered only once RAIM understands what's actually going on.

Understand your problem

Asks the right follow-up questions instead of guessing.

Prepare what to say

Ready-made scripts for a clinic, legal office, or aid desk.

Make a checklist

Exactly what to bring, in plain language.

Create an action plan

Short, numbered steps you can actually follow.

Simplify information

A short, plain-language version of any answer, on request.

Show places that may help

Real, local resources - only when you ask for them.

Built for real conditions

Choose how RAIM runs

Switch anytime from the mode toggle in the chat header - RAIM never simply breaks because a connection or an API is unavailable.

No Wi-Fi needed

Offline Mode

  • Works without Wi-Fi
  • No API cost
  • Good for kiosks and refugee centers
  • Uses local resource data and templates
Wi-Fi / API required

AI Copilot Mode

  • More natural conversation
  • Better at open-ended questions
  • Helps write scripts, checklists, and explanations
  • Requires internet/API access

Even in AI Copilot Mode, resources always come from RAIM's own reviewed database - the AI never invents an organization, phone number, policy, or verification status, and automatically falls back to Offline Mode if a request ever fails.

Simple by design

How it works

1

Ask in your own words

Type a question freely, in whatever language and phrasing feels natural.

2

RAIM understands the need

It figures out what kind of help this is, and asks one short question at a time if it needs to.

3

It helps you prepare

A short action plan, a checklist, or a script - before it ever shows you a place to go.

4

You get real next steps

Local resources when you ask for them, clearly marked Verified or Unverified.

Built honestly

Real data, transparently labeled

RAIM is a piloting project, not a finished product with a track record yet - here's exactly what's real about it today.

Every resource is sourced, not invented

Organization names come from public sources - UNHCR and OPM documents, NGO websites - not fabricated demo data. Each entry is labeled Verified or Unverified until a human confirms it on the ground, so it's always clear how much to trust it.

A navigation tool, not a professional

RAIM is not a lawyer or a doctor and does not replace one. It helps someone understand their situation and find the right local support faster - always encouraging contact with qualified professionals for legal or medical matters.

An independent pilot, not a big org

RAIM is built and maintained independently by Eric Wang. It isn't backed by a large NGO or company - just an honest attempt to make real, sourced information easier to reach. See "For organizations" below to get in touch.

Total Conversations
Resources Available
Most Common Need
Helpful Feedback
For organizations

Bring RAIM to your community

RAIM is built for refugee centers, NGOs, schools, and local service teams that need a simple way to help people understand problems, prepare next steps, and find local support.

For NGOs & service providers

  • Keep resource information easier to navigate
  • Help users prepare before visiting an office
  • Reduce repeated basic questions

For settlement or community leaders

  • Use Kiosk Mode on shared tablets or computers
  • Help families find the right first step
  • Works in low-connectivity settings

For funders, mentors, and collaborators

  • Support a refugee-centered AI tool
  • Review the data model and safety approach
  • Help expand verified local resources

RAIM is an independent pilot project. It is not affiliated with UNHCR, OPM, or any NGO unless explicitly stated.

Before you rely on it

Frequently asked questions

Honest answers about what RAIM is, what it isn't, and how it works.

RAIM logo

Ready to find real help, in plain language?

Free, multilingual, and built to work whether or not you have a connection.